Before they get started, Lady T admonishes Blondie Sheri to work on her communication and her finishing skills, tells Toad-Face she needs to be working extra hard on her coloring skills (stay inside the foils, Wendy-honey!) and singles out Janice the Receptionista to make sure she gives great customer service... "and, please don't hang up on anyone!" Janice giggles and promises she won't...
Battle-stations! Their little marketing lunch-hour paid off and they have a full book of suckers looking for free haircuts clients! Let's git it started in here!
Right away poor Janice runs into trouble. Tabatha is standing near the reception desk as a client comes walking in, and Janice is on the phone, but pays no attention to the woman, completely failing to even acknowledge her...
..."Welcome to Candolyn's, how may we ignore you today?"...
Strike One. Tabatha herself winds up helping the woman (who is actually a client of Candolyn herself, ouch!) greeting her and bringing her into the seating area to wait for CandyLand to be available. Making a beeline for Janice, Tabatha quietly says "You really need to work on acknowledging clients, OK? It's not my job to do it, I'm not the receptionist of this salon." Janice just looks at her and says "Ok." in a teeny-tiny itty-bitty voice. In interview, Janice makes CrazyFace...
..."Brain and brain, what is brain?!?"...
"This is all new to me, so it gets overwhelming at times." she says. Wait a minute... what exactly is "all new" to her? Answering the phones? Greeting clients? Putting people on the dreaded "Hold"? Being asked to do these things simultaneously? Sorry, but as hectic as reception work can be (and I should know, I've done my share of it, and for an extremely busy staffing firm, not some powder-puff hair salon) it's really not rocket surgery, and I fail to see how this could be so incredibly and utterly beyond her skills...
Anyhow, Tabatha says that if Janice can't get control of the front desk during the reopening, she will recommend that she be fired! Yeah yeah yeah, I will so believe it when I see the ass-end of Janice getting smaller and smaller on my TV screen... It doesn't look good, cuz now Janice is holding the phone up to her ear and saying "Hello?.... Hello?...." and pushing random buttons on the console. Way to go, Einsteinella. Strike Two.
Toad-Face is doing a consult, and this time she's actually listening to what the woman has to say. Tabatha compliments her on it, and leaves her with "I'm waiting to see your foils..." Toad-Face smiles nervously and shoots a couple of toad-turds into her pants. I'm a little worried for her, because her client looks real easy to please...
...Little Miss SunFuckingShine...
Back up in the incredibly complicated world of Front Reception Desk, and Janice is on the phone and once again fails to acknowledge yet another client walking in the door! Tabatha is standing right behind her and witnesses the whole thing, at which point she gets Candolyn involved.
This time Candolyn is telling Janice that she needs to make sure to greet everyone, even if she is on the phone (and to be fair, she's not being a giant beyotch about it, but she is being firm). Good girl, Candolyn, maybe there is hope for you to erase that giant "WELCOME" you've had tattooed on your back these past several months!
Except Janice decides to get all snippety with her and says "You know, this is my first receptionist job, so, you know, I'm learning this whole 'multi-task' thing..."
..."and you just can't expect me to learn how to work the phone-thingy, greet these people and play FreeCell at the same time!"...
Yeah, nothing like insisting to your boss on lowered expectations. Perhaps Janice would be more comfortable in the slightly less challenging world of deep-fat fryers (except those have buttons too, so that'd prolly be no good, either). Strike Two-And-A-Half.
Toad-Face is working on her foils... sssshhheeee sssseeeeeeemmmmssss ttttooooo bbbbbeeeee gggggoooooiiiiinnnnggggg rrrrraaaattttthhheeerrrr ssssllloooowwwwllllyyy. Tabatha comes by and gives her a gentle pointer or two and moves on.
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Comments (8)
ooh first comment? hurrah!
j-mo, i love you. this woman sounds like a complete nutjob.
the screengrab of suede getting poo thrown at him? peed in my pants laughing.
ramsey returns to tv a week from tomorrow, so that's when i return to recapping!!!
xoxox hope your trip was fun!!
1 of 8 | Posted by AuJew | Posted on October 22, 2008 10:50 AM
At last I saw one of these!!!
Tabatha decides to play along, "Is she not listening? Obviously?" Too funny Tabby!
And when I say I watched it, you know, it was on in the backround and I kept hearing her say to stop crying. Overall it's a good show, but a bit predictable, but then, I'm getting it mostly from your wonderful recaps, which are orderly to the tee! (what does that mean anyway, I so often use those expressions and don't know . . . thank god I'm not on a reality show . . .
HEART J-mo!!!!
2 of 8 | Posted by juddfan | Posted on October 22, 2008 5:05 PM
OMG That woman was INSANE. J-Mo, I adore your recaps; I was at work whilst reading this and literally bust out laughing at the Pleather-Poo circle.
That little bitch Janice would have been fired the first day she fucked up if she worked where I was her boss. And Candolyn is crazy. No group of people calls you a liar for no reason and then she goes nuts talking about how "it's the button to push"?
That lady is *coo coo* but makes for excellent tv.
AuJew, what show are you recapping next week? Is Hell's Kitchen coming back?
3 of 8 | Posted by Pixiegal262 | Posted on October 22, 2008 6:54 PM
AuJew recaps Kitchen Nightmares. The next new episode is this Thursday. Fox has been screwy delaying it for several weeks due to the VP debate, a major league baseball game, for some reason they ran a repeat one week.
Hell's Kitchen season five has already been filmed they are doing the casting for season six this month.
4 of 8 | Posted by yeschef | Posted on October 23, 2008 8:45 AM
J-Mo;
Awes, as usual!
Expired McNuggets are just too funny! You can certainly keep that in your J-Mo-ism, even if you can't have politics.
That mural may not have worked or belonged in there, but I thought it was a pretty good representation of a tromp l'oeil just the same.
The Granny-Poo surrounding Suede was a hoot. I bet he was thinking "Suede doesn't find that funny"!
I just loved it when TabbyKat was ripping CandyLand about letting the staff run all over her. I would have had to say the same. Testify!
That awful green-y yellow-y paint as an accent wall? Aren't accent walls like SO 15 years ago?
I agree that there should have been at least one on-screen firing, or else Tab shouldn't have mentioned it each week. I thought for sure there would be one or more in there somewhere, but I was sadly disappointed. While I feel bad when people lose their jobs through no fault of their own, I have no sympathy for those who just can't (or won't) do their jobs - especially when it doesn't involve rocket surgery (LOVED that!). Just sayin'.
I'll miss Tabby - hopefully there will be a second season.
C U on Top Design!
Lots O' Love.
5 of 8 | Posted by arizonatom | Posted on October 23, 2008 9:09 PM
yeschef, it totally makes me smile that you know all that :o)
6 of 8 | Posted by AuJew | Posted on October 24, 2008 11:39 AM
I will miss this show and your recaps. I've always wondered if there were really people out there who behaved like this and apparently there are. I do think there should have been at least ONE firing, but probably several. Ah well, here's hoping for next season.
7 of 8 | Posted by Y3KPhenom | Posted on November 7, 2008 3:04 PM
I was so pissed for missing the season finale.
LOL come on now - they should have fired that chick Janice on the spot not give her probation. That is like giving OJ a 3rd chance!
I can't believe there are really REAL airheads in the world and she not even a blonde (maybe a former blonde) but not saying all blonde are airheads just some of them tend to be!!
Shoot as a Deaf consumer - I am about customer service is a must in order to make that money and get new business!
DAMN DAMN DAMN!
I hope Queen T comes back for a season 2 and come to the hood - because some of these salons/barbershop in GEORGIA especially in the Atlanta metro area could use her help!
8 of 8 | Posted by getdeafopinion | Posted on November 10, 2008 11:26 AM